FAQs
Ship from
Faverica is based in the Republic of Korea and ships from there.
Ship to
We can ship to any location included in the shipping area list on the checkout page. Please note that due to courier circumstances, there may be temporary or permanent shipping restrictions to areas that are usually eligible for delivery.
Delivery time
Delivery times may vary by region, but generally, it takes about 14 days on the faster end. In some regions or specific situations, it may take around 30 days or longer.
For pre-order items, please note that production begins only after the order period ends, so be sure to check the schedule provided on the detail page of the item before finalizing your order.
Are the products sold by Faverica genuine?
Faverica only deals in genuine products that are officially licensed.
Will currently out-of-stock items be restocked?
Some items may be restocked depending on the situation, but typically, limited edition goods are available only in restricted quantities or for a limited time. To avoid missing out on products you are interested in, please visit us frequently for updates.
What payment methods are accepted for purchases?
We accept a variety of payment methods, including major credit cards and PayPal. You can choose your preferred method during checkout.
What is the refund and exchange policy?
If there is an issue with your product, exchanges or refunds are available. Please note that items must be unopened and returns should be initiated within 7 days after contacting customer service.
Is membership required to shop?
Membership is not mandatory, but signing up gives you access to exclusive discounts, reward programs, and order history management.
How can I stay updated on Faverica's news through social media?
If you’d like to receive updates on the latest news and special events from Faverica, please follow us on our social media accounts.
Where can I check for special events or promotions?
You can find all ongoing promotions and special discounts on the events page of our store.